Frequently asked questions
Can't find your answer? Check the Help Center or contact us.
Getting started
What is AysOps?
At Your Service Operations is an all-in-one business management platform for small service businesses: customers, estimates, work orders, invoices, expenses, mileage, scheduling, tasks, and online payments and booking in one dashboard.
Who is it for?
Any small business that serves customers and sends invoices — contractors, IT consultants, food trucks, event planners, market vendors, cleaners, landscapers, and more. Solo operators and small teams alike.
How does the free trial work?
Every new company gets 90 days free with full access — no credit card required. You can switch add-ons on during the trial too; they only join your bill if and when you subscribe. When the trial ends you'll be asked to subscribe; your data stays put either way.
Is there a demo I can try first?
Yes — the demo is a full AysOps account with every feature active. Emails it sends come back to your own address, and Stripe runs in test mode so you can take a payment with a test card.
Can I import my existing customers?
You can add customers one at a time today, and load removable example data to explore. If you have a large list to bring over, reach out through the contact form and we'll help.
Pricing & billing
How much does AysOps cost?
$19.99 USD/month — or $24.99 CAD/month for accounts in Canada (your currency is set by your country). That includes everything a solo business needs; optional add-ons and team seats bill on top, all together on one subscription.
What are add-ons?
Optional extras grouped into four areas — Productivity (Payments, Teams, QuickBooks Sync, Calendar Sync, Tracked QR Codes, Password Vault, Extra Storage), Customer Self-Service (Online Booking, Group Sessions, Customer Portal), AysOps AI, and Video Meetings (Zoom, or Google Meet and Microsoft Teams). Each has its own monthly price and is bought once for the whole business, not per person. They're free while your 90-day trial runs, or for their first 7 days if added later. See the Add-ons page for prices.
How do team seats work?
Team seats need the AysOps Teams add-on. The owner's seat is included; each teammate you add is a per-seat monthly charge by tier — Administrator, Manager, Staff, or Limited — and each tier starts with a 7-day trial. Every account type within a tier costs the same.
Can I cancel any time?
Yes. Your access continues to the end of the paid period, and you can export your data before you go.
Payments
How do my customers pay me?
However they like — record cash, cheque or e-transfer by hand at no cost. With the free-to-enable Payments add-on, every sent invoice includes a secure pay link so customers can pay by card with no account needed, and you can key in a card over the phone yourself.
Where does the money go?
Straight to your own Stripe account — you are the merchant, and AysOps never holds your funds. Stripe's own fees apply, plus an AysOps fee of 0.4% per transaction with no minimum. Right now, new accounts pay 0% in AysOps fees — only Stripe's own.
Data & security
Is my data safe?
Two-factor authentication is required on every account, all traffic is encrypted, data is isolated per company at the database level, uploads are scanned, and security events are logged. See the Privacy Policy for the full picture.
Can I store customer passwords in AysOps?
Yes — the Password Vault add-on stores your company's and your customers' credentials encrypted, each assigned to the device, account, or subscription it belongs to. Every reveal is logged, and which staff can open which vault is controlled by permissions.
Who owns my data?
You do. We never sell it or use it for advertising, and you can export it any time — including after you cancel.
Does calendar sync read my personal calendar?
Not for content. Calendar Sync creates a dedicated AysOps calendar in Google, Microsoft 365, or Apple iCloud and syncs that one both ways. Other calendars are only checked for busy times — start and end, never titles or details — and only the ones you opt in.
Working day to day
Can I run more than one business?
Yes — one login can manage multiple companies, each with its own data, team, and subscription. Each browser tab stays pinned to its company so nothing mixes.
Do invoices carry my branding?
Yes, on every account at no extra cost — upload your logo and it appears on every estimate and invoice PDF and email, and documents can be sent from your own email address.
Is there a mobile app?
AysOps works in any mobile browser today. Native iOS and Android apps — with GPS mileage tracking and receipt camera capture — are on the roadmap.
How do I get help?
Use the Help & feedback button inside the app (it attaches context automatically), browse the Help Center, or use the contact form.
